For all queries, please e-mail us at [] and we would be delighted to assist you.

We at Belledew are fully dedicated to our customers’ satisfaction. Rest assured that products available on our website are 100% genuine and authentic.

We maintain a very high level of quality control, and to date, we receive minimal complaints about the quality of our packaging. Furthermore, less than 1% of our products we ship in a year are returned to us as damaged. To ensure your products remain undamaged during the shipping process, we package our products in biodegradable sturdy shipper boxes.

Step 1: Click on the Category of your choice.
Step 2: Click on SHOP NOW.
Step 3: Click on ADD TO CART.
Step 4: Click on CHECKOUT, where you must complete the details of your order and place your order successfully. If you have any further questions, you can call our helpdesk at +91-7835-000-678 or chat with us using the Live chat at the bottom of your screen.

When you have clicked on the ‘Checkout’ button, you will be directed to a section where you can enter your Gift Voucher/Promotional code. On entering the code, the valid amount/offer will automatically be applied to your order. You can then proceed to checkout and pay the remaining amount using your chosen form of payment.

If you are still uncomfortable making online payments, you can use our Cash on Delivery (COD) facility. This facility allows you to pay your invoice amount in cash at the time of actual delivery at your doorstep. You can only make COD payments in Indian Rupees. Currently, we do not accept cheques or demand drafts. Due to the limitations of the logistics service providers, COD may not be available for all pin codes. The maximum order value limit for placing a COD order is Rs 5,000. There’s no specific charge to avail COD on any order.

If you are registered with us, we will share regular email alerts with you about upcoming products. We also feature our newly launched products with a ‘New Launch’ marker on our home page for ease of browsing and shopping. Subscribe to our newsletters for the latest updates on product launches and promotions.

We use the Razorpay/Cashfree/Paytm/Phonepe Secure payment gateway for all card payments and also for Netbanking. These are standard secure payment methods to ensure that all your online transactions with us are processed in an extremely safe manner. The 3D Secure password is an additional password that you’ll be asked to enter after in your card details on the payment page. You’ll be redirected to your individual bank’s page, where you’ll have to enter the Verified by Visa password for Visa cards or SecureCode password for MasterCard cards. Your card-issuing bank will give this password to you, and you should have this password prior to shopping on our site.

Please contact our Customer Care on 7835000678, and we will be happy to talk you through and help you solve any issues you may be experiencing.

Yes, we will charge GST on all online orders. All prices shown are GST inclusive.

For Domestic orders: You can pay for purchases using Cash on Delivery, Debit, Credit card, Netbanking methods, as well as a variety of Wallets such as Paytm, Freecharge, Mobikwik, etc.
For International Orders: Currently, we are not processing international orders.

Yes, we are happy to take your order over the telephone. You can reach us on +917835000678 (available on WhatsApp) where our Customer Care will be happy to help you. There may be certain products and promotions not available when ordering over the phone, but we will try our best to advise on suitable substitutes.

In case the item you are interested in is out of stock, we will promptly notify you via email about its estimated arrival time. This way, you can stay informed and be ready to purchase it as soon as it becomes available again.

Please refer to our Returns and Refunds Policy to understand if your order qualifies for a return. The refund amount will reflect as per your bank guidelines, which is usually within 7-10 business days. For all orders that have been delivered, we do not entertain Return requests unless the order qualifies as per our Returns and Refunds Policy. For any such requirements, please call our Customer Care on 7835000678 (Timings: 10 am-6 pm IST) or email us at []

We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way, we would like to know. Please see our Returns and Refunds Policy for more information on our online return process.

For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business days. For locations that are in the interiors or in difficult coverage areas, this may take between 10-12 working days.

We dispatch most orders within 24 hours (excluding Sundays and public holidays). You can track your order from your Account section to get an update on where your order is. For your convenience, there is a Track Your Order tab that allows you to see the updated status of your order.

We do not currently offer international shipping but we are working on expanding in the near future. We apologize for any inconvenience and appreciate your understanding as we strive to provide the best customer experience possible.

For any claims pertaining to missing items, leakage, breakage, damage, or receipt of incorrect products, it is imperative to provide an unboxing video along with the original packaging.